Privacy Policy & Website Terms of Use

Summary

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Wild Goose Food’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The following 8 bullet points are a quick, plain English, summary of what it says in more detail in our Privacy Policy on the rest of this page:

  • We are Wild Goose Foods, of Preston, Shropshire
  • We will collect minimal personal data from you (name, email and any other details that you choose to give us).
  • In the event that you use our Online Shop, we will allow you to optionally store address & credit card details too.
  • We will keep as little of this on-line as possible, whilst still providing you with a service.
  • We will do our very best to keep this data safe.
  • We will not share any of your information with anyone else (apart from if law requires us to).
  • We will not bombard you with emails and we will make it simple for you to unsubscribe from our mailing lists.
  • You can ask us what personal data we hold and get us to delete it whenever you like.

Details of our Privacy Policy

This privacy policy governs the collection, storage and use of personal information by Wild Goose Foods  (“Wild Goose”, “we” or “us”) when you visit the our website at https://wildgoosefoods.co.uk. If you have any questions about the use of personal information collected about you during a visit to the Websites, please contact Wild Goose Foods using the contact details supplied below. This privacy policy provides you with details about the personal information we collect from you, how we use your personal information and your rights to control personal information we hold about you. Please read this privacy policy carefully – by accessing or browsing this Website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use this Website. This privacy policy was last updated on 22nd November, 2020. Please check back regularly to keep informed of updates to this privacy policy.

Who we are

Wild Goose is a trading name of Wild Goose Foods. Our website address is: https://wildgoosefoods.co.uk. This Website is managed by Wild Goose Foods, a registered company, whose registered premises is at The Orchard, Preston upon the Weald, Telford, TF6 6DH, UK.

We respect your right to privacy and will only process personal information you provide to us in accordance with the General Data Protection Regulation 2018 and other applicable privacy laws.

If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related questions, please contact us by any of the following means:
Email us at: info@wildgoosefoods.co.uk Write to us at: our registered address (above).

What personal data we collect and why we collect it

When you physically access or browse this Website (including when you submit personal information to us through data entry fields on the Website), we may collect the following information from you:

  • Your title, forename and surname;
  • Your billing address;
  • Your phone, mobile and email details;
  • Your payment card details; and
  • Your marketing communication preferences.

How we may store and use your personal information

Wild Goose Foods may collect, store and use your personal information listed above for the following purposes:

  • to make this Website available to you and to provide you with content which is tailored to your individual tastes;
  • to complete any purchases you make through this Website and provide those purchases to you;
  • to provide you with any other services that you request from us; and
  • to send you Wild Goose marketing communications, as described below.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Any data you enter into contact forms and submit is collected. The personal data collect is limited to the data types outlined above.

Cookies

This Website uses cookies to collect information about you. Cookies are small data files which are placed on your computer by this Website and which collect certain personal information about you. This enables us to tailor our service offering (including the Website) to provide you with products and services which are more relevant to your individual tastes. However, you may change your website browser settings to reject or delete cookies, although please note that if you do this it may impair the functionality of this Website. As the means by which you can do this vary from web browser to web browser, please refer to your web browser’s help menu for further information about refusing or deleting cookies.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may also collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details we collect for these purposes.

Wild Goose communications

Wild Goose Foods may contact you occasionally (including by e-mail) with details of our products, services and special offers that we think may interest you or otherwise for customer research purposes. However, we will only do this where we are permitted to do so by law and provided that you have not informed us that you do not wish to be contacted for these purposes.

You always have the right to ask us not to contact you for these purposes at any time. You can do this by writing to us by post or by e-mail at the address provided above. When contacting us, please provide your name and contact details so that we may respond promptly to your request.

Who we share your data with

Wild Goose Foods is legally responsible for the collection of your personal information through our Websites and its subsequent storage and use.

We will never allow any third party suppliers to use your personal information in a way that is contrary to the requirements of this privacy policy or applicable data protection law.

We will not disclose, sell or rent your personal information to any third party for commercial purposes.

However, if a third party were to acquire all (or substantially all) of our business and/or assets, we may disclose your personal information to that third party in connection with the acquisition. Please note that we may also disclose your personal information where we are required to do so by applicable law, by a governmental body or by a law enforcement agency.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Security

Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer over the Internet to us.

Your rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the following rights:

  • the right to ask us to provide you with copies of personal information that we hold about you at any time, subject to a fee specified by law (currently £10);
  • the right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge; and
  • the right to opt out of any marketing communications that we may send you.

If you wish to exercise any of the above rights, please write to us (either by post or by e-mail) at the address specified above.

Third party sites

This Website contains links to other websites operated by third parties. Please note that this privacy policy applies only to the personal information that we collect through this Website and we cannot be responsible for personal information that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.

Website – Terms of Use

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: [insert list of information].
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade-marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.